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Joined: Sep 2010
Posts: 2
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Joined: Sep 2010
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We have a Panasonic KX-NCP1000, and have the installer password. We have the Unified Console v5.1.3.3, but when we try to connect to the IP and port using the installer password, we get:

E000012 - The program is not installed correctly.

Do we have a version mismatch? Am I missing something obvious?

Thanks in advance for your help.

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Joined: Dec 2007
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I don't know for sure on this one , on the tda and tva programming
i found it to be problems with the proper driver's and / or the computer os involved

Joined: Aug 2009
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you mean 5.1.2.3 there isn't a 5.1.3.3 or did you get the euro version of the console from some where?

Joined: May 2003
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Call whomever you bought it from.
This is dealer only software. Only help on this should be to a dealer in the Installer section.


Moderated by  Carl Navarro, OBT 

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