KX-TA616 ringing issue

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KX-TA616 ringing issue #167716 11/14/10 08:17 AM
Joined: Dec 2008 Posts: 14 wheaton md dotm Member
dotm Member Joined: Dec 2008 Posts: 14 wheaton md	I have a customer that has an old KX-TA616, with 6 or 8 sets. They said that before, if they were on a call, and another call came in, the set would ring (audibly), but now they don't. I have been through the installation and user manuals, and they seem to be programmed correctly, yet they do not, in fact, ring, if in use. I've done AT&T/Lucent/Avaya for 30 years- this doesn't look that hard- what am I missing? Thanks in advance.

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Re: KX-TA616 ringing issue #167717 11/14/10 08:54 AM
Joined: Jan 2007 Posts: 2,125 Likes: 4 Kilkenny Ireland OBT Admin
OBT Admin Joined: Jan 2007 Posts: 2,125 Likes: 4 Kilkenny Ireland	on the phones dial 7311 or *7311 if using 2 digits internal. this is the UK version codes, if it does not work look up user guide for call waiting “I have not failed. I've just found 10,000 ways that won't work.”

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