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Joined: Jul 2011
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I NEED HELP WITH ASSIGNING A CO TO THE AUTO 9 DIALING
THE KSU PICKS CO-3 EVERYTIME I DIAL 9, AND I NEED TO CHANGE IT TO CO-1 OR CO-2
ANY HELP ?
THANK YOU
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Joined: Aug 2009
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do you have manuals for the 824 ?
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Joined: Jul 2011
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yes i do but i cannot find the proper command.
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Joined: Jul 2011
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i have on ext 108 a phone dialer, for pbx it dials 9 for outside line.
the ksu 824 it assigns co-3 wich is used for satcom phone . i need to assign it to co-2 or co-1
i am not that good with understanding panasonics lingo in the manual
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Joined: Jul 2011
Posts: 4
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Joined: Jul 2011
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i have on ext 108 a phone dialer, for pbx it dials 9 for outside line.
the ksu 824 it assigns co-3 wich is used for satcom phone . i need to assign it to co-2 or co-1
i am not that good with understanding panasonics lingo in the manual
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Joined: Jul 2006
Posts: 2,683 Likes: 10
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What happens when you dial 81 or 82 instead of 9?
Did you look at program 405-407 for line 3 and turn it off for ext 108?
You need to sit down with the Features manual and the Programming manual and read panasonics basics.
Carl
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Joined: Aug 2009
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Either that or swap your line one or two for line 3 position three and don't read the manual!
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Joined: Apr 2002
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Gee people this is simple, put all three lines in Trunk group 1. Dial 9 will now grab the first line in the trun k group connected to co1, then if busy, to line 2 then if boith 1&2 busy, line 3.
The only dumb question is the one you don’t ask as that is the question that can make or break you. Brad
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hey real, did you try it or are you just guessing? My 824 selects from top down, so I'll bet yours does too. The only small system I can remember that didn't was the TD-308 and the entire TD family. You selected the order the trunks seized.
Carl
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