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#169285 07/20/11 01:09 PM
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I NEED HELP WITH ASSIGNING A CO TO THE AUTO 9 DIALING
THE KSU PICKS CO-3 EVERYTIME I DIAL 9, AND I NEED TO CHANGE IT TO CO-1 OR CO-2
ANY HELP ?
THANK YOU

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#169286 07/20/11 02:34 PM
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do you have manuals for the 824 ?

#169287 07/20/11 07:04 PM
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yes i do but i cannot find the proper command.

#169288 07/20/11 10:55 PM
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why?

#169289 07/21/11 05:27 AM
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i have on ext 108 a phone dialer, for pbx it dials 9 for outside line.
the ksu 824 it assigns co-3 wich is used for satcom phone . i need to assign it to co-2 or co-1
i am not that good with understanding panasonics lingo in the manual

#169290 07/21/11 05:27 AM
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i have on ext 108 a phone dialer, for pbx it dials 9 for outside line.
the ksu 824 it assigns co-3 wich is used for satcom phone . i need to assign it to co-2 or co-1
i am not that good with understanding panasonics lingo in the manual

#169291 07/21/11 05:33 AM
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What happens when you dial 81 or 82 instead of 9?
Did you look at program 405-407 for line 3 and turn it off for ext 108?

You need to sit down with the Features manual and the Programming manual and read panasonics basics.

Carl

#169292 07/21/11 01:14 PM
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Either that or swap your line one or two for line 3 position three and don't read the manual!

#169293 07/28/11 10:24 AM
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Gee people this is simple, put all three lines in Trunk group 1. Dial 9 will now grab the first line in the trun k group connected to co1, then if busy, to line 2 then if boith 1&2 busy, line 3.


The only dumb question is the one you don’t ask as that is the question that can make or break you. Brad
#169294 07/28/11 02:27 PM
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hey real, did you try it or are you just guessing? My 824 selects from top down, so I'll bet yours does too. The only small system I can remember that didn't was the TD-308 and the entire TD family. You selected the order the trunks seized.

Carl


Moderated by  Carl Navarro, OBT 

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