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Joined: Jul 2011
Posts: 4
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Joined: Jul 2011
Posts: 4 |
I NEED HELP WITH ASSIGNING A CO TO THE AUTO 9 DIALING
THE KSU PICKS CO-3 EVERYTIME I DIAL 9, AND I NEED TO CHANGE IT TO CO-1 OR CO-2
ANY HELP ?
THANK YOU
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Joined: Aug 2009
Posts: 1,118
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Joined: Aug 2009
Posts: 1,118 |
do you have manuals for the 824 ?
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Joined: Jul 2011
Posts: 4
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Joined: Jul 2011
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yes i do but i cannot find the proper command.
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Joined: May 2003
Posts: 2,924
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Joined: May 2003
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Joined: Jul 2011
Posts: 4
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Joined: Jul 2011
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i have on ext 108 a phone dialer, for pbx it dials 9 for outside line.
the ksu 824 it assigns co-3 wich is used for satcom phone . i need to assign it to co-2 or co-1
i am not that good with understanding panasonics lingo in the manual
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Joined: Jul 2011
Posts: 4
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Joined: Jul 2011
Posts: 4 |
i have on ext 108 a phone dialer, for pbx it dials 9 for outside line.
the ksu 824 it assigns co-3 wich is used for satcom phone . i need to assign it to co-2 or co-1
i am not that good with understanding panasonics lingo in the manual
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Joined: Jul 2006
Posts: 2,766 Likes: 22
Admin
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Admin
Joined: Jul 2006
Posts: 2,766 Likes: 22 |
What happens when you dial 81 or 82 instead of 9?
Did you look at program 405-407 for line 3 and turn it off for ext 108?
You need to sit down with the Features manual and the Programming manual and read panasonics basics.
Carl
This model is end of life
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Joined: Aug 2009
Posts: 1,118
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Joined: Aug 2009
Posts: 1,118 |
Either that or swap your line one or two for line 3 position three and don't read the manual!
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Joined: Apr 2002
Posts: 43
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Joined: Apr 2002
Posts: 43 |
Gee people this is simple, put all three lines in Trunk group 1. Dial 9 will now grab the first line in the trun k group connected to co1, then if busy, to line 2 then if boith 1&2 busy, line 3.
The only dumb question is the one you don’t ask as that is the question that can make or break you. Brad
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Joined: Jul 2006
Posts: 2,766 Likes: 22
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Joined: Jul 2006
Posts: 2,766 Likes: 22 |
hey real, did you try it or are you just guessing? My 824 selects from top down, so I'll bet yours does too. The only small system I can remember that didn't was the TD-308 and the entire TD family. You selected the order the trunks seized.
Carl
This model is end of life
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