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Joined: Oct 2003
Posts: 9
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Joined: Oct 2003
Posts: 9 |
I have my Telrad 400 (7.12 software) hooked up to another phone system using a PRI connection. Each line is setup as DID. Can I get it where the telrad will send the extension of the person calling out as the caller ID so the other system will know who is calling?
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Joined: Aug 2002
Posts: 4,934 Likes: 1
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Administrator
Joined: Aug 2002
Posts: 4,934 Likes: 1 |
I dont know if the 7.1 has CID emergency you may need to chip the memory cartridge. But you can send the ext as ID.
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Joined: Oct 2003
Posts: 9
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Joined: Oct 2003
Posts: 9 |
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Joined: Aug 2002
Posts: 4,934 Likes: 1
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Administrator
Joined: Aug 2002
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This would be one of those changes you would need to get in contact with someone by phone to walk you though the programming or have a Tech do the programming for you. Also you would have to take the system out of service to install the upgrade.
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Joined: Oct 2003
Posts: 9
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Joined: Oct 2003
Posts: 9 |
I meant how do I send the extension as the CID? I do not wish to upgrade my phone system software at this time. Your previous message seems to indicate that I can send the extensin as the CID without a software upgrade.
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Joined: Aug 2002
Posts: 4,934 Likes: 1
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Administrator
Joined: Aug 2002
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Just a chip upgrade to give you this feature your not replacing anything but chips on the memory cartridge and maybe MPD.
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Joined: Sep 2005
Posts: 15
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Joined: Sep 2005
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I am having the same problem I think. Are you tring to display the 10 digit ANI of the Ext. placing the call? I have 1 switch that it is working on and 1 switch that I can not get it to work. The switch it works on is older. I saw the tech program it and he put the NPA/NXX ( Area Code and Prefix ) in one spot and the last 4 digits in the Station Features section. I can not find the spot for the NPA/NXX to go in. Any thoughts?
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