|
|
Joined: May 2001
Posts: 322
Member
|
|
Member
Joined: May 2001
Posts: 322 |
Just wondering how or why this works the way it does.
Call comes into Telrad system and AA answers-caller dials extension needed and the display loses CID info- just list voicemail. However if the caller opts out to operator the CID info comes across.
So my question to you Telrad guys (DTMF/SS) is there a way to pass the CID to the phone when the extension is dialed from the AA?
128 V-5.05
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Mar 2001
Posts: 7,350
RIP Admin
|
|
RIP Admin
Joined: Mar 2001
Posts: 7,350 |
Russ runs a local service and private tech center. ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/installers/logos/65graphic.jpg) [/url]
|
|
|
|
|
Joined: Aug 2002
Posts: 4,934 Likes: 1
Administrator
|
|
Administrator
Joined: Aug 2002
Posts: 4,934 Likes: 1 |
I am sure DTMF has solved this by now but if you set the Imagen to do a unscreened transfer the CID will display before the call is answered. The CID displays now after the call is answered doesn't it?
|
|
|
|
|
Joined: Mar 2001
Posts: 7,350
RIP Admin
|
|
RIP Admin
Joined: Mar 2001
Posts: 7,350 |
Yes it does SS, I got with him and set him up with the APG, I may have him call you on it as you are much better at doing it then i am, I always have problems with the DOS commands, i haven't worked with them in so long.
Russ runs a local service and private tech center. [/url]
|
|
|
|
|
Joined: Aug 2003
Posts: 1,281
Moderator-Telrad
|
|
Moderator-Telrad
Joined: Aug 2003
Posts: 1,281 |
don't forget call forward no answer to the voice mail <font face="Verdana, Arial" size="2">Originally posted by dtmf:
Yes it does SS, I got with him and set him up with the APG, I may have him call you on it as you are much better at doing it then i am, I always have problems with the DOS commands, i haven't worked with them in so long.</font>
|
|
|
|
|
Joined: May 2001
Posts: 322
Member
|
|
Member
Joined: May 2001
Posts: 322 |
Edited the APG file to unscreended and CID shows up before picking up the line.
Thanks
|
|
|
|
|
Joined: Mar 2001
Posts: 7,350
RIP Admin
|
|
RIP Admin
Joined: Mar 2001
Posts: 7,350 |
Tony, long time no hear how have you been.
Russ runs a local service and private tech center. [/url]
|
|
|
|
Forums84
Topics94,526
Posts640,017
Members49,852
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
260
guests, and
49
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
![[Linked Image from telbroker.com]](http://www.telbroker.com/sundance9.gif)
![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/ad-icon/1013.gif){kind=icon}
