atcomsystems.ca/forum Forums Other TDM Phone Systems Telrad Telephones & Systems Imagen vs Emagen programming question

Ok, on the imagen in one of the setup screens there were a pair of options allowing you to either let the imagen control the day/night greeting or allow the pbx's night button override any day/night tables and force the message change whenever the night button is activated. Is there anything similiar to those options on the emagen? I didn't want to wait on hold for an hour to ask tech support and I don't need the option at the moment, but it would be nice if it existed. I can't find a mention of it in any of the emagen docs I have, but somebody might have gotten a clear answer from tech support on this one. Drop me hints, clues, answers, jokes, whatever...

Dont think there is a way to control with the night button but that was a pain away IMHO. But you can put the emagen in night or day or lunch or emergency or holiday.

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Ya you can have the e-magen control the greetings by time or have the night button do it. If you have 10.2.x you have to telnet into the emagen but I forgot where it is, on the 10.3.x it's in the web brose in departments. If you need it for 10.2.x look in the book arounn the telnet section I think it's in regest key parameters. If you need me to look it up I will be happy to.

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In 10.2.x you telnet in and goto t3adm then password then change regestry keys telrad and deptpartmentdaynight you see a bucnch of tttttttttttttttttttt each "T" is for each department change it to k for the KSU/night button for each department.

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[This message has been edited by tony3866 (edited September 10, 2005).]

Thanks! I thought there would be a way to do it, but I found that my manual was from a 1.x release. I downloaded the latest ones and the 2.x one I found in one of the tech support guys folders Thanks tony3866. I doubt I'll use this often but I always like to know as many options as possbile when the customer asks questions.