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Joined: Apr 2004
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ME 2 IN THE LAST WEEK <font face="Verdana, Arial" size="2">Originally posted by martin:
wow i've been living in a bubble.
m
another poll have you or do you know anybody who has programmed a dk with an ekt?
[This message has been edited by martin (edited October 29, 2004).]</font>
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Joined: Jun 2004
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Some people are giving you good suggestions.... others well...anyway. Yes first verify that you are actually on port 005 by dialing Intercom #402. Make sure you are at LOG port 005. WITHOUT lifting the handset or pressing anything dial *#*#1*2*3 If that doesn't work drop me an email, include your phone number and I'll walk you through over the phone.
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Joined: Mar 2001
Posts: 581
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swepp
if your boss would have allowed you to hire an experienced phone installer system would more than likely be up and running and your organizations external voice traffic would be functioning at a high level. you have spent a week just to learn to get into programming. this is costing sombody some money.
m
m
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Joined: May 2003
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Martin, Ouch! Did you get up on the wrong side of the bed today? He has not posted back since the second day of his post so I strongly suspect that he resolved it or called in a tech. ------------------ Intertel Telephone Repair Toshiba Telephone Repair
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Joined: Oct 2004
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No, actually I haven't resoloved the problem. I want to thank everybody for th input, and under normal circumstances Martin is absolutely correct. Unfortunately my boss is always looking for a good "deal" and he bought this system second hand. We are a small company and currently the office staff walks around with cordless phones ( as they have for the last three years ). I have verified that I anm indeed on log port 205 ( The display shows this ), and I am beginning to think there may be more serious problems with my system, but I haven't given up. I am going to try it "blind" with a 6020h. Also, I will email Genius to take him up on his gemerous offer, and if anyone can think of anything else, it would be most helpful. One thing's for sure, by the time I'm done I'll know this system.
scott epp
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Joined: Oct 2004
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Kenb, I tried your suggestion, but no difference. The display shows the time and date, and just above "No 205." The previous owners of this system are no longer in business, so contact has been tough. I do have an amphenol cable ( unshielded ) going from the peku to punchdown blocks, with only the programming phone connected.
scott epp
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Joined: May 2003
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WOW! OK, I was wrong and you were definitely right Martin! Your boss might not like it, but if you cannot even find the correct port, you really need to call in a certified tech. How much is your time worth? How much is your boss paying you to try to figure this out? A good tech would have had this taken care of a long time ago. ------------------ Intertel Telephone Repair Toshiba Telephone Repair
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Joined: Oct 2004
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This is just one of many projects I'm working on. The others have been assigned a higher priority, so I work on this when I can. But speaking of the port, I am on port 205. That part was pretty simple and straightforward. I was just kind of hoping that maybe someone else would know of any other reason why I cannot access programming mode once I am on the correct port.As soon as I find it, I'll post it.
scott epp
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Joined: Nov 2004
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swepp, port 005 and phone 205 extension are not the same thing. extension 205 is likely port 006. In most installs port 005 is beside the KSU for the installer to use. Hope this helps.
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what is the organization using for outside communication now?
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