I have a customer that has a phone go to voice mail after 8 seconds when she is using the phone hands free. Set is a DKT2020sd voicemail is a Stratagy Dk with VDK 2Na/1.03 software and the KSU 424. The extension is 200 and the port is 000. Have any of you come across this?
When you dial an extension number followed by 1 the extension goes off hook hands free. This extension does this for 8 sec. then goes to voice mail if the handset is picked up it does not go to voicemail.