|
Joined: Jun 2005
Posts: 25
Member
|
OP
Member
Joined: Jun 2005
Posts: 25 |
Hello all, Recently installed the newer toshiba cordless phones (forgeting the model number), and noticed that you"ll have to hit the buttons twice,(the 4 programable buttons) sometimes incoming calls wont flash, sometimes they do. Seems that the phones go in sleep mode. Is everyone else getting these symptoms, is there any programing that can help this issue? Tks in advance
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
Joined: Nov 2005
Posts: 645
Member
|
Member
Joined: Nov 2005
Posts: 645 |
Do you have it programmed as a stand alone extension or is it mirroring a desktop phone? Is it on a DK or CTX/CIX?
|
|
|
|
Joined: Jun 2005
Posts: 25
Member
|
OP
Member
Joined: Jun 2005
Posts: 25 |
Hey Amy, It is a stand alone, on a dk40i. Jeff
|
|
|
|
Joined: Nov 2005
Posts: 645
Member
|
Member
Joined: Nov 2005
Posts: 645 |
Hi Jeff!
Have you tried changing the port it's on? Non of the desk top phones are acting this way are they? The other things that come to mind are: is the battery fully charged?; how far from the base is the phone?; how good is the reception?
These cordless phones will be affected by the same things that interfer with cell phone service (steel buildings, too far from base etc.)
Amy
|
|
|
|
Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
|
Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
Amy may be on the right track. Are you letting the battery charge for the first 48 hours before using it?
|
|
|
|
Joined: Sep 2004
Posts: 1,436
Member
|
Member
Joined: Sep 2004
Posts: 1,436 |
Try plugging a desk phone into that port. If it works ok, the problem is in the cordless unit and not the system or programming. I can't think of any programming that would make it act that way.
As said above, make sure the battery is charged (weekend would be good), and try it in the same room as the base unit. If it works in the same room but not elsewhere, you probably also have bad cell phone reception due to metal wall studs, metal building, or foil-backed sheathing.
You said you installed cordless phones, as in more than one? make sure the base units aren't any closer than 3 or 4 feet to each other. We had a problem with static, dropped calls, and other weird stuff, moved the bases further apart and the problems went away.
Joe --- No trees were harmed as a result of this posting; however, many electrons were severely inconvenienced.
|
|
|
|
Joined: Aug 2002
Posts: 4,927 Likes: 1
Administrator
|
Administrator
Joined: Aug 2002
Posts: 4,927 Likes: 1 |
I think this is just a nature of the beast. I have 2 cordless one sharing a port and one not. Both go to sleep but once you reactivate its works no problem. Also if you ring the set it will work no problem. I think it's a battery saving idea.
|
|
|
|
Joined: Feb 2005
Posts: 196
Member
|
Member
Joined: Feb 2005
Posts: 196 |
Which Model is it? Some of them you can turn features off through coding.
|
|
|
Forums84
Topics94,297
Posts638,856
Members49,769
|
Most Online5,661 May 23rd, 2018
|
|
1 members (newtecky),
125
guests, and
269
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|