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dk16 headset answer
#185734 07/16/06 06:52 PM
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davetel Offline OP
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hello telco friends. im stumped. most systems allow me to set them so users with a headset can press the spkr button to answer a call on the headset instead of lifting the handset. this is a dk16 and i dont find anything in the manual or the user guide. did i miss something. thanks dave

Toshiba Telephones and Equipment
Re: dk16 headset answer
#185735 07/16/06 07:39 PM
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Is there a headset adapter in the phone ?

Re: dk16 headset answer
#185736 07/16/06 11:31 PM
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davetel Offline OP
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they just have a plantronics base unit between the handset and the phone. he takes the handset off hook to use the headset.

Re: dk16 headset answer
#185737 07/17/06 12:38 AM
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You need a HHEU card that mounts to the inside of the base and the cable plugs into the side of the phone. The headset jack is on the bottom of the phone (you have to knock out a small square piece of plastic to install it.)

The headset plugs into the new headset port and voila everything is fine. Look for HHEU install in your manual. The card is very cheap, can't post prices.


THE Bracha, old blond specialist in Rube Goldberg solutions.
Re: dk16 headset answer
#185738 07/17/06 03:56 PM
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Bunnie wouldn't he need to find a HHEU1a for the DK16 or would a HHEU2 work?

Re: dk16 headset answer
#185739 07/17/06 05:11 PM
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Steve
the book says either but the 1 is headset ops only

Ken

Re: dk16 headset answer
#185740 07/17/06 06:13 PM
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An HHEU2 replaces the HHEU, and is backwards compatible.

I have a couple in stock if he can't find it anywhere else, but I don't try to compete with the board runners.

The BHEU is for 3000 series phones only, not backwards compatible with the 2000 series.


THE Bracha, old blond specialist in Rube Goldberg solutions.
Re: dk16 headset answer
#185741 07/17/06 08:36 PM
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davetel Offline OP
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thank you so much for all the help. i have to dig out the box of toshiba cards and see if i have one. seems like toshiba has tons of cards for this and that. thanks again. dave

Re: dk16 headset answer
#185742 07/17/06 11:40 PM
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This isn't a card, it is a daughterboard about the size of your thumb (well maybe a big thumb) with about a foot of flat cable ending in a connector. One end wire is red.

It screws into the base of the phone after you remove the square plastic piece.


THE Bracha, old blond specialist in Rube Goldberg solutions.
Re: dk16 headset answer
#185743 07/19/06 07:39 AM
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If you are using the HHEU1, make sure you read up on cutting the jumper....

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