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Joined: Dec 2006
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Installed a new IVP8 in a dk424 system. They want to have a ring back tone during the transfer from the vm AA.
The system is set for tone first and prog 10-2 led5 is set on but I still get silence during a transfer.
Any suggestions?
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Joined: Dec 2006
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Sounds like it is set for supervised xfer.
Pat Austin Teleco Inc. Product Manager/Sales Engineer Adtran ATSP TCTE/CTP Certified Teleco Homepage
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Joined: Dec 2006
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I've tried forcing a blind transfer (placing an H behind the ext). Still just silence during a transfer.
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Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
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Moderator-Toshiba
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Originally posted by jeebuzzin:
prog 10-2 led5 is set on
LED 5 should be off.
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Joined: Dec 2006
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Umm, oh. :scratch:
Will give it a try today when on site, thanks.
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Joined: Dec 2006
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Well, I've set led 5 to off, but still do not hear the ring back tone.
Just to clarify what I'm needing, I have the stratagy VM answering all calls as the AA. The transfers from stratagy to an extension/vm can sometimes be lengthy, so I want the caller to hear the ext ringing instead of silence.
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Joined: Jun 2003
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Moderator-Toshiba
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Do a #481 on a DKT phone to see if you are getting MOH.
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Joined: Oct 2006
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have you fixed the problem? i have the same one, can you help me?
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Joined: May 2008
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VERSION 4.3 AL , for ring back tone
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Congratulations, TELCO, grate catch. Yes only 4.3 software.
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