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#188581 02/28/07 09:53 AM
Joined: Nov 2005
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I have a CTX 670 with a DID ringing to a phantom (410) programmed on 4 phones. I have the phantom programmed like this:

owner = 224
set to Tone first
Display DN = 410
VM ID = 410
SCF = 3 (Busy/NA to VM)
MSG Center = 500

I have the DID (1642) programmed as Dialing Digits to 410 in all modes and then the VM ID and DID/DNIS ID set to 410

Calls ringing this DID on the phantom are not forwarding to mailbox 410.

Any ideas why?

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mayby mailbox full

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Hi Amy,
I am not sure about CTX but maybe it because its phantom and rings at 4 places at the same time. have you tried to dial 410 internally and see if it will end up in the MB.

Joined: Aug 2005
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I've had this happen i had to delete the phantom and re-create it using a different phantom number

First i deleted it and re-created it still didn't work for some reason i had to change the number like the phantom got corrupted in the software and deleting it didn't fix it


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