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Joined: Aug 2007
Posts: 15
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Member
Joined: Aug 2007
Posts: 15 |
I am having a problem when I try to log into E-Manager Version 4.12A05. I am receiving the following message: "Failed to connect to CIX/CTX," then it lists the IP address; "No response from device". When I click on "ok", I get this message: "CIX/CTX device cannot be connected". I connected a few weeks ago without a problem and I'm sure it's an easy fix, I just don't know what it is and would really appreciate any advice.
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Joined: Feb 2007
Posts: 1,314
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Member
Joined: Feb 2007
Posts: 1,314 |
What is the IP address of the CTX/CIX that you are trying to connect to and what is the IP address of the pc that you are using. They both must be on the same subnet.
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Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
You might have to recycle power on the CIX.
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Joined: Jun 2007
Posts: 627
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Member
Joined: Jun 2007
Posts: 627 |
I am having the same issue with e-manager. My laptop has win admin and e-manager on it. Win admin works great, but e-manager just keeps getting failed to connect to ctx ??? Don't know
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