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Toshiba Strata DK16E Restrictions
#190661 08/22/07 08:37 PM
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I have a customer (School) that do not have display phones. The secretary has to use a 3 digit code to call LD. Her phone (Station 10) is the only one that will not accept the 3 digit code. What program do I use to let her have access? I know how to get past the password, but having problems past that, such as program code then next.
Thanks

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Re: Toshiba Strata DK16E Restrictions
#190662 08/23/07 04:30 AM
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Is everyone assigned a different code? Is she the only one using that specific 3-digit number? At what point do you enter the number?

Usually the LD account codes are provided and managed by your carrier. You dial the number then hear a tone. When you enter the number, the carrier completes the call.


Now available Voicemail Programmer Kit to program your Toshiba Voice Mail across your network.

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Re: Toshiba Strata DK16E Restrictions
#190663 08/23/07 04:42 AM
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Every one has a different code, but will work at other stations. They dial the number,then put in the code.

Re: Toshiba Strata DK16E Restrictions
#190664 08/23/07 04:43 AM
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On station 10 it drops the call when you put in the area code. This is the only phone that does it.

Re: Toshiba Strata DK16E Restrictions
#190665 08/23/07 05:01 AM
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Sounds like Sta 10 is Toll restriction program 48 but you will need a DKT2020SD (20 button display phone) to do the programming. But Dan is right about the other, you LD carrier is using account codes when dialing LD. Can the user of Sta 10 go to a different phone and use her account code to complete a LD call.

Re: Toshiba Strata DK16E Restrictions
#190666 08/23/07 05:03 AM
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Yes.She goes in the other room and completes the call.

Re: Toshiba Strata DK16E Restrictions
#190667 08/23/07 05:16 AM
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I just checked with the School and they just have 3 different codes to use.

Re: Toshiba Strata DK16E Restrictions
#190668 08/23/07 08:26 AM
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Do you have a 20 button display phone to program with? How about a program guide?
I will post here instead of send this by PM, the way it is normally sent.

You need tech level support, this level of help is not available on the open forum. Please contact a Toshiba Dealer in your area for assistance. If you cannot find a dealer, check the Installer link at the top of the page, or send an email or private message to a Toshiba Forum Moderator.

Re: Toshiba Strata DK16E Restrictions
#190669 08/23/07 09:23 AM
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I have downloaded the manual from your site. I do have access to a 20 button set. Another Question. If I program this from station 10, does that effect just 10 or all of them on the system?

Re: Toshiba Strata DK16E Restrictions
#190670 08/23/07 05:21 PM
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where are you at in Tennessee , Im in Knoxville and a Toshiba dealer

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