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Joined: Jul 2007
Posts: 2
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OP
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Joined: Jul 2007
Posts: 2 |
We have Strata CTX 100 in WinAdmin, after login I can’t connect with the System. On connect now the computer asks for the Community Name and CTX IP / Name. How to connect the system? Please help. Thanks.
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Joined: Jan 2006
Posts: 340
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Joined: Jan 2006
Posts: 340 |
Its a two-tier login process to protect from unauthorized access. We change the community name on all our systems - might be best to ask the installing dealer.
Shawn Absolute Communications, Inc.
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Joined: Sep 2007
Posts: 2
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Joined: Sep 2007
Posts: 2 |
I have taken over telecommunications maintenance of a rather large church I am unable to gain access to their strata ctx system. I believe the installers renamed the community name to something other than default. I need a way to access the system. Is there a way to reset the bpiu, so that the community name also resets, or is there a way to figure out what community name they set it to, without having to reset the whole box?
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Joined: Sep 2004
Posts: 2,017
Former Moderator-Toshiba, Request an Installer
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Former Moderator-Toshiba, Request an Installer
Joined: Sep 2004
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Call your Toshiba dealer. They can have Toshiba dial into the system and default the community name.
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Joined: Sep 2007
Posts: 2
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Joined: Sep 2007
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I actually just got around to contacting a toshiba dealer and they told me they would have to come out and re-install the system, which I know is not at all accurate. If anyone can tell me how to reset the community name myself, please pm me.
Thanks
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Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
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Moderator-Toshiba
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