web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#190888 09/18/07 12:45 PM
Joined: Aug 2007
Posts: 2
Mike M. Offline OP
Member
OP Offline
Member
Joined: Aug 2007
Posts: 2
Does the BSIS card require that the system be powered down before installation? Are there any steps that need to be taken to get the SMDR activated?

I am trying to get reporting software (Comm One) working on the serial port. I have the following:
CTX 100 with IV8 voicemail.
Thank you,

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Jun 2005
Posts: 2,702
Likes: 7
Member
Offline
Member
Joined: Jun 2005
Posts: 2,702
Likes: 7
Since the BSIS is installed on the processor, yes, you have to power down the system.

Joined: Jun 2003
Posts: 3,273
Likes: 1
Moderator-Toshiba
*****
Offline
Moderator-Toshiba
*****
Joined: Jun 2003
Posts: 3,273
Likes: 1
Mike, you might want to have a professional do this since it involves handling the processor and requires very specific parts to get to work. I've put in lots of SMDR but rarely get it right the first time because of various adjustments.

Joined: Jun 2006
Posts: 126
Member
Offline
Member
Joined: Jun 2006
Posts: 126
Same here. You ned to power down the whole system so that you can pull the processor card out and fit the BSIS into its slot.

Most of the time the problem comes from me using the Hyperterminal software to test the SMDR data. I have to select the baudrate, stop bits, parity, etc. and make sure they match in the Windows XP control panel before I can get anything at all.

Joined: Sep 2007
Posts: 8
Member
Offline
Member
Joined: Sep 2007
Posts: 8
If i'm not mistaking, you will also need a license to activate your BSIS port for the SMDR to work. Correct me if i'm wrong...


Christoph Pozdena
Joined: Jun 2005
Posts: 2,702
Likes: 7
Member
Offline
Member
Joined: Jun 2005
Posts: 2,702
Likes: 7
The BSIS has 1 Serial licence and 4 ports when installed. You need to buy licences for the other 3 ports.

Joined: Sep 2007
Posts: 8
Member
Offline
Member
Joined: Sep 2007
Posts: 8
Quote
Originally posted by newtecky:
The BSIS has 1 Serial licence and 4 ports when installed. You need to buy licences for the other 3 ports.
Thanks, wasn't too sure


Christoph Pozdena

Moderated by  Carlos#1, phonemeister 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,697
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,100 Shoretel
187,712 CTX100 install
186,800 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 11
TDKs79 8
teleco 4
Who's Online Now
0 members (), 140 guests, and 24 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5