|
|
|
|
Joined: Aug 2007
Posts: 2
Member
|
|
Member
Joined: Aug 2007
Posts: 2 |
Does the BSIS card require that the system be powered down before installation? Are there any steps that need to be taken to get the SMDR activated?
I am trying to get reporting software (Comm One) working on the serial port. I have the following:
CTX 100 with IV8 voicemail.
Thank you,
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Jun 2005
Posts: 2,723 Likes: 7
Member
|
|
Member
Joined: Jun 2005
Posts: 2,723 Likes: 7 |
Since the BSIS is installed on the processor, yes, you have to power down the system.
|
|
|
|
|
Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
|
|
Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
Mike, you might want to have a professional do this since it involves handling the processor and requires very specific parts to get to work. I've put in lots of SMDR but rarely get it right the first time because of various adjustments.
|
|
|
|
|
Joined: Jun 2006
Posts: 126
Member
|
|
Member
Joined: Jun 2006
Posts: 126 |
Same here. You ned to power down the whole system so that you can pull the processor card out and fit the BSIS into its slot.
Most of the time the problem comes from me using the Hyperterminal software to test the SMDR data. I have to select the baudrate, stop bits, parity, etc. and make sure they match in the Windows XP control panel before I can get anything at all.
|
|
|
|
|
Joined: Sep 2007
Posts: 8
Member
|
|
Member
Joined: Sep 2007
Posts: 8 |
If i'm not mistaking, you will also need a license to activate your BSIS port for the SMDR to work. Correct me if i'm wrong...
Christoph Pozdena
|
|
|
|
|
Joined: Jun 2005
Posts: 2,723 Likes: 7
Member
|
|
Member
Joined: Jun 2005
Posts: 2,723 Likes: 7 |
The BSIS has 1 Serial licence and 4 ports when installed. You need to buy licences for the other 3 ports.
|
|
|
|
|
Joined: Sep 2007
Posts: 8
Member
|
|
Member
Joined: Sep 2007
Posts: 8 |
Originally posted by newtecky:
The BSIS has 1 Serial licence and 4 ports when installed. You need to buy licences for the other 3 ports. Thanks, wasn't too sure
Christoph Pozdena
|
|
|
|
Forums84
Topics94,518
Posts639,974
Members49,849
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (River Basin),
226
guests, and
46
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
