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Any Toshiba SMDR compatible ? #195041 10/16/08 12:10 PM
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Siffleu Offline OP
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any SMDR software available for a strata system ?

I already have my licence and my card for the serial port log output, but all the data is in a raw format, had to do reports with it..

thanks

Toshiba Telephones and Equipment
Re: Any Toshiba SMDR compatible ? #195042 10/16/08 12:49 PM
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RRino Offline
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There are many different SMDR call acounting software packages. Take a look at Tapit, it can be found at trisys.com.

Re: Any Toshiba SMDR compatible ? #195043 10/16/08 12:49 PM
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jab1780 Online Content
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There is Ultimate Call Accounting, and then I believe Tapit from Trysis also works with the Toshiba.


James Berman
Business Telephone Systems
770-638-5000
Mitel - Premise and Cloud Solutions
Iwatsu
| Business Telephone Systems Atlanta |
Re: Any Toshiba SMDR compatible ? #195044 10/17/08 06:18 AM
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Siffleu Offline OP
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I've learn that toshiba SMDR don't give internal call log ???

how come ????

Re: Any Toshiba SMDR compatible ? #195045 10/17/08 08:08 AM
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Siffleu Offline OP
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ultimate call accounting vs tapit witch one is prefered here ?

Re: Any Toshiba SMDR compatible ? #195046 10/17/08 09:23 AM
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mj_wald Offline
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I have always liked the ultimate call accounting product line. Good stuff.

The DK's never did internal call collection, however I do believe the new CTX/CIX do.

Re: Any Toshiba SMDR compatible ? #195047 10/17/08 12:15 PM
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p2ii Offline
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Quote
Originally posted by mj_wald:
I have always liked the ultimate call accounting product line. Good stuff.

The DK's never did internal call collection, however I do believe the new CTX/CIX do.
You are correct CIX will record internal. Tapit or Ultimate will work fine. I have installed many of each and think both are equally good.


Pat Austin
Teleco Inc.
Product Manager/Sales Engineer
Adtran ATSP
TCTE/CTP Certified

Teleco Homepage
Re: Any Toshiba SMDR compatible ? #195048 10/17/08 12:23 PM
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Siffleu Offline OP
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Ultimate call accounting told me toshiba don't log internal calls for sure

I had a doubt so I've check with hyperterminal, conencted to my cabinet, and I saw it only log external from the toshiba phone, no external call to the toshiba and no internal call

what can I do ?

I think I have everything updated, my "cpu" card got the latest firmware, go few IP phones installed too

Re: Any Toshiba SMDR compatible ? #195049 10/17/08 12:48 PM
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phonemeister Offline
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Taske Essentials will log internal calls and does not use an SMDR port.

Re: Any Toshiba SMDR compatible ? #195050 10/17/08 01:03 PM
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Siffleu Offline OP
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how does it works then ?

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