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Joined: Oct 2006
Posts: 14
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Joined: Oct 2006
Posts: 14 |
any SMDR software available for a strata system ?
I already have my licence and my card for the serial port log output, but all the data is in a raw format, had to do reports with it..
thanks
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Joined: Feb 2007
Posts: 1,314
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Joined: Feb 2007
Posts: 1,314 |
There are many different SMDR call acounting software packages. Take a look at Tapit, it can be found at trisys.com.
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Joined: Jan 2007
Posts: 202
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Joined: Jan 2007
Posts: 202 |
There is Ultimate Call Accounting, and then I believe Tapit from Trysis also works with the Toshiba.
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Joined: Oct 2006
Posts: 14
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Member
Joined: Oct 2006
Posts: 14 |
I've learn that toshiba SMDR don't give internal call log ???
how come ????
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Joined: Oct 2006
Posts: 14
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Joined: Oct 2006
Posts: 14 |
ultimate call accounting vs tapit witch one is prefered here ?
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Joined: Jun 2007
Posts: 627
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Joined: Jun 2007
Posts: 627 |
I have always liked the ultimate call accounting product line. Good stuff.
The DK's never did internal call collection, however I do believe the new CTX/CIX do.
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Joined: Dec 2006
Posts: 810
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Joined: Dec 2006
Posts: 810 |
Originally posted by mj_wald: I have always liked the ultimate call accounting product line. Good stuff.
The DK's never did internal call collection, however I do believe the new CTX/CIX do. You are correct CIX will record internal. Tapit or Ultimate will work fine. I have installed many of each and think both are equally good.
Pat Austin Teleco Inc. Product Manager/Sales Engineer Adtran ATSP TCTE/CTP Certified Teleco Homepage
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Joined: Oct 2006
Posts: 14
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Joined: Oct 2006
Posts: 14 |
Ultimate call accounting told me toshiba don't log internal calls for sure
I had a doubt so I've check with hyperterminal, conencted to my cabinet, and I saw it only log external from the toshiba phone, no external call to the toshiba and no internal call
what can I do ?
I think I have everything updated, my "cpu" card got the latest firmware, go few IP phones installed too
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Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
Taske Essentials will log internal calls and does not use an SMDR port.
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Joined: Oct 2006
Posts: 14
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