Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Sep 2005
Posts: 26
SNS Offline OP
Member
OP Offline
Member
Joined: Sep 2005
Posts: 26
I am workign on a ctx670 with ies 32 8 port inskin voice mail everything seems to be working fine except calls going to voice mail. The voice mail answers, then routes the calls to the extensions, and then after 4 rings it re loops all of a sudden. I tried to cancel the fwrd and reset the fwrd it still not working. any ideas?

Global Test Supply 728x90
Joined: Feb 2007
Posts: 1,314
Member
Offline
Member
Joined: Feb 2007
Posts: 1,314
I think you need to recheck your integration, Im not sure what parameter you need to look for but this to me sounds like an integration thing.

Joined: Sep 2005
Posts: 26
SNS Offline OP
Member
OP Offline
Member
Joined: Sep 2005
Posts: 26
It has been working solid for about 2 years now all of a sudden it stopped working

Joined: Dec 2006
Posts: 810
Member
Offline
Member
Joined: Dec 2006
Posts: 810
You lost SMDI. Reboot the systems and it will come back on.


Pat Austin
Teleco Inc.
Product Manager/Sales Engineer
Adtran ATSP
TCTE/CTP Certified

Teleco Homepage
Joined: Sep 2005
Posts: 26
SNS Offline OP
Member
OP Offline
Member
Joined: Sep 2005
Posts: 26
Will try thank you

Joined: Jun 2005
Posts: 2,590
Likes: 1
Member
Online Content
Member
Joined: Jun 2005
Posts: 2,590
Likes: 1
If you still have problems after the reboot, make sure all plugs are still connected, either by LAN cable or a 6 wire cable to a board on the CTX processor.

If it is just a Cat 5 cale, then make sure the CTX processor is also connected to the LAN switch. I have seen network connections get diconnected.

Joined: Sep 2004
Posts: 2,017
Moderator-Toshiba, Request an Installer
*****
Offline
Moderator-Toshiba, Request an Installer
*****
Joined: Sep 2004
Posts: 2,017
I have also seen IT depts assign the same IP as the CTX to something else on the network. Make sure there are no IP conflicts.

This, of course, assumes you are using SMDI via the LAN


Now available Voicemail Programmer Kit to program your Toshiba Voice Mail across your network.

Toshiba Technical Support at: One Ring Telecom

Moderated by  Carlos#1, phonemeister 

Link Copied to Clipboard
Advertising Sponsor
Most Recent 5 Post
How to subscribe to get full access.
by Ruben - 05/05/21 09:29 PM
OS UNI Card Version Question
by RM SYSTEMS - 05/04/21 04:53 PM
summit 100 no lines working
by davetel - 05/01/21 05:11 PM
MICS caller ID
by bditech - 04/30/21 05:57 PM
How do I edit my posts?
by Schreiber - 04/29/21 11:07 PM
Popular Topics (Views)
Forum Statistics
Forums93
Topics94,373
Posts639,627
Members49,454
Most Online5,661
May 23rd, 2018
Today's Birthdays
LEGRANDS COMMUNICATIONS, odin5
Newest Members
Andrea Sau, eos90066, Sonic, ERA, Mackino
49,454 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
defencebyte.com
Antiransomware
Global Test Supply
EMP & Lightning Home Surge Protection
EMP - Click Here!
Top Posters (30 Days)
dexman 42
pvj 16
Ruben 14
bditech 11
Phone.com 300x250
300x250 Your Business Phone Service in the Cloud
www.aweber.com
landing page builder
Linked Banner to your Product or Website
NordVPN
Advertising Sponsor Spot 2
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Who's Online Now
26 members (Ruben, Curlycord, Touch Tone Tommy, newtecky, justbill, dexman, CyberLaw, Biztel Cuban Okie Tech, KRRath, gelehu, pvj, Silversam, hitechcomm, Daniel, JBean3329, MooreTel, metelcom, BobRobert, Skunky, dougster, Bob3470, ffej010, ssdr9163, Professor Shadow, Yoda, Mercenary Roadie), 347 guests, and 75 robots.
Key: Admin, Global Mod, Mod
vpnproxymaster
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2021
Trusted Partners
landing page builder Antiransomware 300x250 Your Business Phone Service in the Cloud