|
|
|
|
Joined: Sep 2005
Posts: 26
Member
|
|
Member
Joined: Sep 2005
Posts: 26 |
I am workign on a ctx670 with ies 32 8 port inskin voice mail everything seems to be working fine except calls going to voice mail. The voice mail answers, then routes the calls to the extensions, and then after 4 rings it re loops all of a sudden. I tried to cancel the fwrd and reset the fwrd it still not working. any ideas?
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Feb 2007
Posts: 1,314
Member
|
|
Member
Joined: Feb 2007
Posts: 1,314 |
I think you need to recheck your integration, Im not sure what parameter you need to look for but this to me sounds like an integration thing.
|
|
|
|
|
Joined: Sep 2005
Posts: 26
Member
|
|
Member
Joined: Sep 2005
Posts: 26 |
It has been working solid for about 2 years now all of a sudden it stopped working
|
|
|
|
|
Joined: Dec 2006
Posts: 810
Member
|
|
Member
Joined: Dec 2006
Posts: 810 |
You lost SMDI. Reboot the systems and it will come back on.
Pat Austin Teleco Inc. Product Manager/Sales Engineer Adtran ATSP TCTE/CTP Certified Teleco Homepage
|
|
|
|
|
Joined: Sep 2005
Posts: 26
Member
|
|
Member
Joined: Sep 2005
Posts: 26 |
|
|
|
|
|
Joined: Jun 2005
Posts: 2,724 Likes: 7
Member
|
|
Member
Joined: Jun 2005
Posts: 2,724 Likes: 7 |
If you still have problems after the reboot, make sure all plugs are still connected, either by LAN cable or a 6 wire cable to a board on the CTX processor.
If it is just a Cat 5 cale, then make sure the CTX processor is also connected to the LAN switch. I have seen network connections get diconnected.
|
|
|
|
|
Joined: Sep 2004
Posts: 2,017
Former Moderator-Toshiba, Request an Installer
|
|
Former Moderator-Toshiba, Request an Installer
Joined: Sep 2004
Posts: 2,017 |
I have also seen IT depts assign the same IP as the CTX to something else on the network. Make sure there are no IP conflicts.
This, of course, assumes you are using SMDI via the LAN
|
|
|
|
Forums84
Topics94,527
Posts640,019
Members49,852
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
134
guests, and
45
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
