Phone Systems

Sponsored by Atcom
Get a free phone!
Previous Thread
Next Thread
Print Thread
Rate Thread
#195480 11/18/08 07:13 AM
Joined: Nov 2008
Posts: 9
Member
OP Offline
Member
Joined: Nov 2008
Posts: 9
Hi guys
I have a Flash 2 port vm that does not play the option to delete message after you have listen to new messages if you press option 3 it will delete it, but after listening to a new message it does not say "to delete the message press 3" i have upgraded sw to 3R and plug and played it to the DK280 but still no difference

any ideas?

Dave R

Atcom VoIP Demo
Get a VoIP Demo Today
#195481 11/18/08 08:06 AM
Joined: Feb 2007
Posts: 314
Member
Offline
Member
Joined: Feb 2007
Posts: 314
you may have to load the r3 voice prompts,,

usually you will get a message that says "prompt Missing"

I believe its "english.idx"


PBX Battery backup systems

www.telcom1.net
#195482 11/18/08 08:09 AM
Joined: Nov 2008
Posts: 9
Member
OP Offline
Member
Joined: Nov 2008
Posts: 9
I did not get a "promt missing" message it just says this message will be saved. Are the prompts in the R3 Upgrade sw?

#195483 11/18/08 01:20 PM
Joined: Jan 2008
Posts: 59
Member
Offline
Member
Joined: Jan 2008
Posts: 59
I would set up a hyperterminal session, 8,n,1 115200, set to capture,connect to com port reboot the flash,then run through the capture txt to see if anthing stands out it maybe that the prompts are in some way corrupt, plug and play usually cures this though. Does this happen on all mailboxes including admin mailboxes? try creating a new mailbox by coping say 990 instead of 997 then test, I'm not sure if the voice prompts are included in the 3r upgrade, the other thing you could try is noting down the Stratagy config settings from a working flash then compare the two to see if anything stands out. From what you say you state that you dont get the option, are the options fluent after the message (i:e no gap for option 3) if they are fluent then it would point to a config prob, if they stutter or have a noticible gap then i would say voice prompt corruption.


Live Long and Prosper My Friends

Moderated by  Carlos#1, phonemeister 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics93,639
Posts635,913
Members49,591
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
Today's Birthdays
There are no members with birthdays on this day.
Newest Members
INFORMACOM, TVCTech, joe angi, TommyKay, 電信小吳
49,590 Registered Users
Top Posters(30 Days)
dexman 8
Toner 7
dans 6
Yoda 6
Who's Online Now
1 members (Yoda), 29 guests, and 12 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: Best VoIP Phones | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2022
Powered by UBB.threads™ PHP Forum Software 7.7.5