Previous Thread
Next Thread
Print Thread
Rate Thread
#195480 11/18/08 07:13 AM
Joined: Nov 2008
Posts: 9
OP Offline
Joined: Nov 2008
Posts: 9
Hi guys
I have a Flash 2 port vm that does not play the option to delete message after you have listen to new messages if you press option 3 it will delete it, but after listening to a new message it does not say "to delete the message press 3" i have upgraded sw to 3R and plug and played it to the DK280 but still no difference

any ideas?

Dave R

Global Test Supply 728x90
#195481 11/18/08 08:06 AM
Joined: Feb 2007
Posts: 306
Online Content
Joined: Feb 2007
Posts: 306
you may have to load the r3 voice prompts,,

usually you will get a message that says "prompt Missing"

I believe its "english.idx"

PBX Battery backup systems
#195482 11/18/08 08:09 AM
Joined: Nov 2008
Posts: 9
OP Offline
Joined: Nov 2008
Posts: 9
I did not get a "promt missing" message it just says this message will be saved. Are the prompts in the R3 Upgrade sw?

#195483 11/18/08 01:20 PM
Joined: Jan 2008
Posts: 59
Joined: Jan 2008
Posts: 59
I would set up a hyperterminal session, 8,n,1 115200, set to capture,connect to com port reboot the flash,then run through the capture txt to see if anthing stands out it maybe that the prompts are in some way corrupt, plug and play usually cures this though. Does this happen on all mailboxes including admin mailboxes? try creating a new mailbox by coping say 990 instead of 997 then test, I'm not sure if the voice prompts are included in the 3r upgrade, the other thing you could try is noting down the Stratagy config settings from a working flash then compare the two to see if anything stands out. From what you say you state that you dont get the option, are the options fluent after the message (i:e no gap for option 3) if they are fluent then it would point to a config prob, if they stutter or have a noticible gap then i would say voice prompt corruption.

Live Long and Prosper My Friends

Moderated by  Carlos#1, phonemeister 

Link Copied to Clipboard
Advertising Sponsor
Most Recent 5 Post
Saying good by to all the rest of my toshiba
by SSPhone - 05/07/21 04:28 PM
IP Office 500 V2 crash
by Mercenary Roadie - 05/07/21 08:24 AM
Random characters on screen
by dougster - 05/06/21 06:49 PM
How to subscribe to get full access.
by Ruben - 05/05/21 09:29 PM
OS UNI Card Version Question
by RM SYSTEMS - 05/04/21 04:53 PM
Popular Topics (Views)
Forum Statistics
Most Online5,661
May 23rd, 2018
Today's Birthdays
KWH, PulseDial
Newest Members
Andrea Sau, eos90066, Sonic, ERA, Mackino
49,454 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
Global Test Supply
EMP & Lightning Home Surge Protection
EMP - Click Here!
Top Posters (30 Days)
dexman 48
pvj 18
Ruben 15
bditech 11 300x250
300x250 Your Business Phone Service in the Cloud
landing page builder
Linked Banner to your Product or Website
Advertising Sponsor Spot 2
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Who's Online Now
32 members (nortelvoip, Yoda, mbhydro, nfcphoneman, sundance, newtecky, BobRobert, dexman, pvj, Mercenary Roadie, CyberLaw, jeffmoss26, nameless, JBean3329, Touch Tone Tommy, Curlycord, Bushmills, Carl Navarro, Professor Shadow, SSPhone, KRRath, Ruben, justbill, gelehu, dougster, Biztel Cuban Okie Tech, hitechcomm, mongo5150,, Skunky, MooreTel, metelcom), 457 guests, and 83 robots.
Key: Admin, Global Mod, Mod
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2021
Trusted Partners
landing page builder Antiransomware 300x250 Your Business Phone Service in the Cloud