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#196760 03/13/09 05:51 AM
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Hi Guys we appear to be having problems with Lvmu/Gvmu's defaulting, it appears that they just back to a default state after about 2 years for no apparent reason, the battery link is on and the customers are not reporting power cuts, there are a number of theories, one is the battery just dies or that the eprom can only be written to so many times. Has anyone else had similar problems?
Thank you in advance argue

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#196761 03/13/09 06:22 AM
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Welcome to the Forum Rob.
I would check the battery with a meter and see what it shows.

#196762 03/13/09 07:14 AM
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Would they just lose their programming if the battery was dead even if there had been no power downs of the switch ?, we re-programmed one and it was ok for a day then went again, i believe our workshop have tested the batteries and they appear to be ok

#196763 03/13/09 09:17 AM
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Although it's not happened to me yet with those units, I know there are reports of other techs and dealers who have experienced what you're going through. I would suggest notifying tech support of the problem.

#196764 03/13/09 09:48 AM
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Quote
Originally posted by RobB:
Would they just lose their programming if the battery was dead even if there had been no power downs of the switch ?, we re-programmed one and it was ok for a day then went again, i believe our workshop have tested the batteries and they appear to be ok
yep..then I'd do what the phonemeister suggested.

#196765 03/13/09 11:20 AM
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We have tried reporting to Toshiba Uk but they are not very forthcoming with an answer for the fault or a cure, many thanks for your responses

#196766 03/13/09 02:58 PM
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RobB, does this happen to be the same system that has the Tis16S2 MSG light problem?


- Tony
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Phone systems, data networks, firewalls and servers in Central Ohio.
Some people aren't used to an environment where excellence is expected.
#196767 03/13/09 05:52 PM
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Hi MacOSX. No these are on completely different sites.

#196768 03/15/09 01:22 PM
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Had the same problem with a gvmu and a ctx 28 but both would shut down then come back defaulted, sent both in for repair and lasted 6 months then same problem again. Replaced with 40 all is well.


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