|
|
|
|
Joined: Mar 2009
Posts: 66
Member
|
|
Member
Joined: Mar 2009
Posts: 66 |
Hi All. we have just upgraded a Ctx from mk049 to mk062 also we upgraded the Windows operator console to 140T from 130J, since doing this the operator has trouble transferring calls intermittently, it is pretty random and i can see no pattern to the problem, the transfer key is greyed out when the fault occurs, the pc is running Win2000 pro, from the documentation I can see that 140T is supported for this, I have made sure all anti virus is disabled also the same for the firewall, it was ok before the upgrade,could it possibly be a csta issue on the new version ? any ideas !!!
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Jun 2007
Posts: 627
Member
|
|
Member
Joined: Jun 2007
Posts: 627 |
Where did you get mk062? It's not on fyi?
|
|
|
|
|
Joined: Aug 2002
Posts: 4,932 Likes: 1
Administrator
|
|
Administrator
Joined: Aug 2002
Posts: 4,932 Likes: 1 |
Originally posted by mj_wald:
Where did you get mk062? It's not on fyi? Note the: From: UK . Think they may have a different FYI ?
|
|
|
|
|
Joined: Jun 2005
Posts: 2,722 Likes: 7
Member
|
|
Member
Joined: Jun 2005
Posts: 2,722 Likes: 7 |
MK043 has been on FYI since june 06. They are up to MK063 (from Nov 08)on their tech support web site. You loggin with dealer code and PIN.
I don't know why they are not releasing anything else on FYI anymore. They just release fixes for 3.10 now. MK050 is the fix for the NIC lockup problem.
|
|
|
|
|
Joined: Mar 2009
Posts: 66
Member
|
|
Member
Joined: Mar 2009
Posts: 66 |
Hi yeh we have a different FYI in the uk, we have gone from mk049 to mk054 to mk062 in a relatively short time.
|
|
|
|
Forums84
Topics94,512
Posts639,934
Members49,844
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
160
guests, and
35
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/ad-icon/1013.gif){kind=icon}
