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Joined: Aug 2002
Posts: 4,932 Likes: 1
Administrator
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Administrator
Joined: Aug 2002
Posts: 4,932 Likes: 1 |
Reset the IVP8 see if that will wake up the com port
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Joined: Jun 2005
Posts: 8
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Joined: Jun 2005
Posts: 8 |
Have reset it two times. The system still seems to be procesing calls. We have had alot of bad storms in the area the last few weeks and I did have to replace a power supply in one cabinet.
Thought maybe someone had seen this before.
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Joined: Jan 2006
Posts: 2,266 Likes: 1
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Joined: Jan 2006
Posts: 2,266 Likes: 1 |
You may have lost your com port on your laptop , move the cable to the bottom com port on the IVP8 , and open hyper terminal ,9600 ,8 ,n ,1 for R1 and 56700 ,8,n,1 for R2.Then reboot the voicemail , you should see it booting up. If you don't see it boot up your com port maybe bad.
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Joined: Jun 2005
Posts: 8
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Joined: Jun 2005
Posts: 8 |
I did as you suggested and was able to see it booting up. Moved the cable back to top and still unable to connect.
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Joined: Aug 2002
Posts: 4,932 Likes: 1
Administrator
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Administrator
Joined: Aug 2002
Posts: 4,932 Likes: 1 |
daco do you have access to a copy of VMmanager?
If I remember and one of the mods can correct me if I'm wrong here, there was a issue, if using the incorrect voicemail admin software with Flash and IVP8 and DK cards. I wonder if he has the wrong software for the IVP8 and has hosed the interface?
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Joined: Jul 2006
Posts: 728
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Joined: Jul 2006
Posts: 728 |
Does anyone have the VMManager?
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