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Joined: Jun 2009
Posts: 38
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Joined: Jun 2009
Posts: 38 |
We have a dialer connected to our phone system by 2 T1's. We use Net Phones with ACD. Four times now within the last few days we have had instances where when we dial into voice mail we pick up on the dialer connections. Any one have anything thoughts at all - I have reset the entire phone system and dialer system and it still happened again.
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Joined: Dec 2006
Posts: 810
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Joined: Dec 2006
Posts: 810 |
I assume the dialer is connected to the CIX with analog station ports. It sounds like at least 1 of those extensions is in the VM hunt group or one of the vm extensions is forwarded to the dialer extensions.
Pat Austin Teleco Inc. Product Manager/Sales Engineer Adtran ATSP TCTE/CTP Certified Teleco Homepage
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