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Joined: Jun 2009
Posts: 17
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OP
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Joined: Jun 2009
Posts: 17 |
Hi folks, its the rookie again. So here is my issue...
I set CF-All calls: +6011+ new ext
phone call rings in, its fwd to new extension, but if it is not picked up, it goes back to the voicemail of the original extension, how can I have the voicemail go to the fd extension.
Also, in the CIX 100, are tehre only 4 scenarios (templates) to fwd a call? Does this mean If i want permanently to fwd calls from a particular extension to another I can only do this 3 different ways with the cix system
Thanks again for all of you guys's help!
JCA
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Joined: Dec 2006
Posts: 810
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Joined: Dec 2006
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in system data you would need to turn on "system call forward cascade".
Pat Austin Teleco Inc. Product Manager/Sales Engineer Adtran ATSP TCTE/CTP Certified Teleco Homepage
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Joined: Mar 2009
Posts: 7
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Joined: Mar 2009
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if you want to do a call forward that is only on a single phone you just have to use the intercom codes as they will override the system call forwarding profile.
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Joined: Jun 2009
Posts: 17
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Joined: Jun 2009
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sorry If this question is dumb, but I only have 3 days experience on this so far...intercom codes? I think I can figure out what they are from the name but I rather hear it from someone in the know!
JCA
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Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
Intercom codes is basically the feature codes. For example, #6011 which is what you're using for call forwarding is a feature code.
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