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how to make a secondary DN ring on primary DN?

We have one person that is responsible for 3 people inside the office (outside of the receptionist up front), that person is wanting to have those three others lines show in his phone and ring when their lines ring.

the way I have done this in the past, based off of one that was setup working (but with only one added dn to it) was to use two buttons on phone and using flex keys, setup one as a direct station of the other dn and the second button for that dn to be programmed as pri/sec DN of that ext.

that all works except you only hear an audible ring on said phones DN and the first added DN....is that by design or is there a way to make the subsequent added DN's audibly ring also?

You cant do secondary DN's on a DK280
It was a feature for the DK424 or CTX/CIX that could have SDN/PhDN buttons

Put the extns into a pickup group and assign a Group Pickup key onto the one person answering their calls.

You have a similar problem to this thread:
https://www.sundance-communications.../ubb/get_topic/f/11/t/003725.html#000001

If the primary phone has two PDN appearances, you need to have two SDNs programmed on the secondary phone for each extension, and as phonemeister said check program *71.

but if the system is a DK280 then program *71 will not exist and PDN/SDN features will not work.

Based on his original post, he was able to get one SDN to work which tells me that he has *71.

Ok, now I have moved people around after a remodel and mirrored the port setup of old locatin to new and now have no audible rings for a secondary pen when I did at the old port....any clue?

Going to tinker with the pickup group thing in a few

yeah! I finally fingered it out, program 71 and if using the gui like the wimp I am, it looks like each dn that you want to have ringing from the original dn, you have to have the reciprocating info in program 71 for each dn, ie, port 9/dn233 for example has to have 71 set to ring port 9 immediately and the daughter port, port 39/dn283 and inversely port 39/dn283 has to be set to ring port 39 immediately along with port 9.....make sense?

at least this is how I finally got it to work...and of course, my port/dn usage was just for example, punch in your respective numbers