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Joined: May 2008
Posts: 10
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OP
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Joined: May 2008
Posts: 10 |
Hi guys. I have a brand new CIX 40 (sith a GIPU) I just installed. It is on the customer's LAN. We have Telus ADSL with a static IP, to a DLink router, then to a switch, which the KSU is connected to. Customer has a laptop with Toshiba softIPT 3.0 on it. Emailed Toshiba tech support to find out ports in the router I have to port forward to the KSU, and was informed "Toshiba does not support port forwarding". Anyone have this working, or am I beating my head against a wall. Thanks. Mike
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Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
You can either set up a VPN or put the GIPU on a public IP address.
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Joined: May 2008
Posts: 10
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OP
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Joined: May 2008
Posts: 10 |
Thanks Phonemeister. Its kind of what I had expected, but was hoping otherwise. Mike
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Joined: Sep 2004
Posts: 2,017
Former Moderator-Toshiba, Request an Installer
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Former Moderator-Toshiba, Request an Installer
Joined: Sep 2004
Posts: 2,017 |
Be careful. TELUS in BC will tell you that it is a static address, but they change the gateway occasionly. A friend of mine learned this the hard way.
He had to change to SHAW cable modem to get a true static IP and gateway.
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