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#200793 04/12/10 03:46 PM
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Hello everyone, and thanks in advance for any help. I have a sub with a new CIX100 w/vm using DKT2000 series phones. Some are 2010H's, 2010SD's, and 2020SD's. I cannot get the cnf/trn button to work on any incoming CO line call including those on the 2020SD. This was noticed today when they were unable to use cnf/trn to conference two outgoing CO lines. Anyone have any ideas as to the problem?

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Make sure "answer supervision" is disabled for each trunk.


Pat Austin
Teleco Inc.
Product Manager/Sales Engineer
Adtran ATSP
TCTE/CTP Certified

Teleco Homepage
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Thanks for your help. That did the trick.

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No prob. Thanks for checking back in!


Pat Austin
Teleco Inc.
Product Manager/Sales Engineer
Adtran ATSP
TCTE/CTP Certified

Teleco Homepage

Moderated by  Carlos#1, phonemeister 

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