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Joined: Oct 2009
Posts: 57
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Joined: Oct 2009
Posts: 57 |
Hello everyone, and thanks in advance for any help. I have a sub with a new CIX100 w/vm using DKT2000 series phones. Some are 2010H's, 2010SD's, and 2020SD's. I cannot get the cnf/trn button to work on any incoming CO line call including those on the 2020SD. This was noticed today when they were unable to use cnf/trn to conference two outgoing CO lines. Anyone have any ideas as to the problem?
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Joined: Dec 2006
Posts: 810
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Joined: Dec 2006
Posts: 810 |
Make sure "answer supervision" is disabled for each trunk.
Pat Austin Teleco Inc. Product Manager/Sales Engineer Adtran ATSP TCTE/CTP Certified Teleco Homepage
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Joined: Oct 2009
Posts: 57
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Joined: Oct 2009
Posts: 57 |
Thanks for your help. That did the trick.
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Joined: Dec 2006
Posts: 810
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Joined: Dec 2006
Posts: 810 |
No prob. Thanks for checking back in!
Pat Austin Teleco Inc. Product Manager/Sales Engineer Adtran ATSP TCTE/CTP Certified Teleco Homepage
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