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Joined: Mar 2010
Posts: 22
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Yes using Emanager.
my Advanced Config. menu options are command table,station, and voicemail. i've looked under all of these and there is nothing that says Voicemail data.
in the command table i can see there is no 579.
i have a feeling i'm on a very old version maybe?
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Joined: Jan 2006
Posts: 2,266 Likes: 1
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The level of the user you are logging in as may not have access to 579, I just checked and level 3&4 doesn't give you that option.
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Joined: Mar 2010
Posts: 22
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know have the transfer direct to voicemail option working. thanks again for all your help guys! i'm sure i will be asking more questions in the future.
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Joined: Jan 2006
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Joined: Mar 2010
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you were correct with the level of access i had. FINALLY got a call back from our support rep. and he gave me the correct sequence it was programmed for.
it was just press trans vm button (which was #407 preprogrammed), ext. number, then #
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Joined: Oct 2005
Posts: 612 Likes: 1
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Good to see you got it figured out, but isn't your final answer the same as your original posting that didn't work?
Just curious.
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Joined: Mar 2010
Posts: 22
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new issue: i have a couple of extensions, that when a call is transfered to their VM the call gets dropped. when comparing their profile against one that does work, i cant find anything that is different. any suggestions where to check?
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Joined: Jan 2006
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Does the caller ever hear any part of the voicemail greeting or are they being dropped before greeting?
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Joined: Mar 2010
Posts: 22
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being dropped before the greeting
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Joined: Jan 2006
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Are you sure there are mailbox's built for those extensions ?
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