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Joined: Dec 2010
Posts: 14
Member
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Member
Joined: Dec 2010
Posts: 14 |
Our company outgoing caller ID is the main line and I want to set up different groups to use another line so the caller ID will show correctly. When I go into the CO Programs in DK Admin I don't see any line information or a way to change it. Can someone help me
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Joined: Jan 2010
Posts: 937 Likes: 5
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jan 2010
Posts: 937 Likes: 5 |
outgoing CLI is handled by the Telco and not the DK280.
Regards
Carl
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Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
Are you using PRI trunks?
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Joined: Dec 2010
Posts: 14
Member
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Member
Joined: Dec 2010
Posts: 14 |
Thanks for the response. Your information has helped. We found out that the T1 we are using will only send 1 caller ID and we have to upgrade to a PRI T1
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