|
Joined: Oct 2005
Posts: 52
Member
|
Member
Joined: Oct 2005
Posts: 52 |
How can I change the IP Address for a StratagyES voicemail system?
I have the Administration tool (4.705), but I don't see anywhere where it references an IP Address. The only thing I see a reference to an IP Address of an email server, and one for the phone system itself.
We recently made some networking upgrades and have changed Gateways and Subnet IP information around and I probably need to update this system since I had to do the CIX boxes.
Thanks Daren
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
|
Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
You will have to change the IP addresses in both the CIX and Stratagy. If you're not careful, you could lose the integration between the CIX and the Stratagy. I would suggest having a tech come out and do this for you.
|
|
|
|
Joined: Oct 2005
Posts: 52
Member
|
Member
Joined: Oct 2005
Posts: 52 |
I have changed the Addresses in the CIX. But where do I go to change it in Stratagy?
Daren
|
|
|
|
Joined: Sep 2004
Posts: 2,017
Former Moderator-Toshiba, Request an Installer
|
Former Moderator-Toshiba, Request an Installer
Joined: Sep 2004
Posts: 2,017 |
You will need Admninistrator rights through NetMeeting
|
|
|
|
Joined: Oct 2005
Posts: 52
Member
|
Member
Joined: Oct 2005
Posts: 52 |
Thanks for pointing me in the right direction. I wasn't able to successfully login using NetMeeting.. but I searched the documentation for NetMeeting and got to the section that explains this.
I will probably have to get out the console cable.
Daren
|
|
|
|
Joined: Jun 2005
Posts: 2,722 Likes: 7
Member
|
Member
Joined: Jun 2005
Posts: 2,722 Likes: 7 |
Netmeeting works for the Stratagy iES, the internal voicemail card. If you have a PC based stand alone Stratagy ES voicemail system, then you will have to break out a monitor and keyboard if none are attached.
|
|
|
|
Joined: Oct 2005
Posts: 52
Member
|
Member
Joined: Oct 2005
Posts: 52 |
We do have the iES version. I entered the wrong password into Netmeeting the first time around, and it wouldn't accept any more connections.
Today when I tried it, I got right in.
I was succsfully able to change the subnet mask and default gateway.
Daren
|
|
|
Forums84
Topics94,515
Posts639,966
Members49,848
|
Most Online5,661 May 23rd, 2018
|
|
2 members (Toner, justbill),
221
guests, and
35
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|