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Reset Call Fowarding
#205168 09/19/11 11:22 AM
Joined: Aug 2011
Posts: 22
Leo-JBI Offline OP
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Hello,

I am using Toshiba CTX system with the Stratagy ES & eManager software.

I have one user that is having calls forwarded to the operator after just two rings (rather than being sent to voicemail).

Where / how can I change this setting? I have checked in my Strata eManager console and I do not see any conflicts.


Leo
Toshiba Telephones and Equipment
Re: Reset Call Fowarding
#205169 09/19/11 01:55 PM
Joined: Jun 2003
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Maybe station call forwarding was set. Do a #6051 and #6053 to cancel station forwarding.

Re: Reset Call Fowarding
#205170 09/20/11 02:19 PM
Joined: Aug 2011
Posts: 22
Leo-JBI Offline OP
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Can I just confirm one more thing?

From the station – I select the intercom (button) and enter in my code. After immediately hearing a few beeps I just press the “Spkr” button. Sometimes it does not work so I just wanted to verify that I am doing this correctly?

I am primarily using DKT3220-SD phones.

Thank you again,


Leo
Re: Reset Call Fowarding
#205171 09/20/11 04:27 PM
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You should hear stutter dial tone and not re-order tone.


Moderated by  Carlos#1, phonemeister 

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