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#208640 05/15/05 04:44 PM
Joined: May 2005
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brewman Offline OP
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I have a vodavi STS phone system with the In-Skin voicemail. I have programmed the phones with a night button, programmed the CO line ringing assignment for night to VM hunt group, and set the Voicemail to DayMode. However when I put the system in Nights the calls immediately ring to VM but the day message still plays. I changed the VM to Automatic mode but the night message only plays when it is scheduled but not when the night button is pressed. I need to get the night message to play when the night button is pressed because the company has changing hours every week. I would appriciate any suggestions.

thanks


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I had a customer want the same thing - play the night message at anytime of day when the system is put into night mode. Here is what I did...

Take the last two VM ports and put them into voicemail group 441. Assign the night greeting for vm ports 7 and 8 for both day and night. Set the night destination in the STS to 441.

You loose two voicemail ports basically, but most STS customers are small enough, they'll never notice.

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That is a good idea but I wouldn't use VM port 7 and 8, I would use 6 and 7 as port 8 is used to talk to the phone system (MWI) so you don't want to tie that port up.

~Chris

[This message has been edited by chris02081 (edited May 17, 2005).]


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