sundance-communications.com/forum Forums TDM Business Telephone Systems Vodavi Telephones & Systems Vodavi STS is hung in loop

My office phone system is hung in a loop. I can connect to it with a serial cable and null modem. the message I get is
Hard start entry
CPU test, passed
ROM checksum test, passed
RAM block 0 test, passed
RAM block 1 test, passed
Clearing "zerovars" RAM
Starting system initialization
Detecting system options
Defaulting PP board tables
Initializing OS process timeout values
Calculating existing memory checksums
Allocating prot/local db
Soft start entry
Starting system initialization
Detecting system options
Initialization for user mode
Initializing OS timer lists
Initializing serial streams & OS process list
Hard start entry
CPU test, passed
ROM checksum test, passed
RAM block 0 test, passed
RAM block 1 test,

every thing was working fine, and my ups started beeping. I turned it off and replaced it, was wanting a larger one anyway. When I turned my phone system back on, all the phones just sat in sync mode. I got out my manual and found out how to connect my laptop, and that's the message, over and over.

If resetting won't work you will probably have to re-initialize the system, of course that will put everything back to default programming. Sounds like either the memory battery is shot or the data base is corrupt.

ok, how do I re-initialize ? Is it covered in the manual?

Yes it is in the manual. Section 3 in the installation manual. When you're done make sure the memory battery is on, it could be bad so you may want to check it with a meter when you turn the system off. Hopefully it's just a corrupt data base.

I don't think you use a null cable to connect.

Had to, the straight through cable wouldn't connect. I used a nine pin null modem adapter. Connected. Thanks for the info.

Bill,
I got the system out of the loop. How do I get a copy of the Win DBA software if I'm not a dealer? Do I need to just sign up as a dealer?

I don't know of any place other than the dealer site. To be honest I think you'll find it just as easy to just use an admin phone for most programming, you only need a laptop for the complex stuff and voice mail initalization and setup.

Thanks Bill, It's up and running now. Just a little more fine tuning and I'm done. I was mainly interested in the Windba software, because of all the documentation in the manual about it. Thanks again.

You're quite welcome. aboard, you'll find a lot of good folks and good information here.

I am working with a Vodavi XTS iP system and it appears that i need to have PC Admin software for the voice mail TalkPath and KSU. Is this through and where can i acquire a copy of the software. I'm a do it yourself tech. No experience with the XTS iP. Thanks in Advance.