sundance-communications.com Forums Telephony Discussion Phone & VoIP Systems Vodavi Telephones & Systems Vodavi XTS

Currently I have a XTS that is single line heavy and may have been set-up for tenant service. This was installed by another vendor several years ago. They at one time had a T-1 which is not being used. Now we have 5 analog trunks. I've put these into TRKGP-2 and programmed lines and station for COS-1. I'm unable to access lines from some slt's. Trunk group access seams to be 2 digits 81, 82 not 801,802. 88+XXX works on some trunks but not all. Were have I gone wrong. Any help would be appreciated.

Thanks,
Al

Did you give the SLT's access to trunk group 2?

802 would POOL the trunks that are in group 2. I would look in config and make sure that there are no other trunks in group 2.

Is there a reason for using TG 2?

I recommend assigning the working lines to line group 1 and reassigning all the unused line positions to line group 0. This should eliminate the need to tweak several other areas. Keep it simple.

As for the two digit access codes either someone reassigned them in the past or you have FP 1 software. (really old)

Putting the lines in group one will let the single lines dial 9 for an outside line, like Dave said keep it simple.

sounds as if you kept the database intact from the previous owner... if it were me, i'd wipe the database, flash the system up to FP3 and reprogram it - if for no other reason than to know for certain what's going on.

Thanks, I'll try the easy way first.