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Joined: Feb 2009
Posts: 11
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Joined: Feb 2009
Posts: 11 |
I have an issue with one of our XTS-IP 30-button phones. The HTP button is set to handsfree, but when you call that phone, it rings as if it's on tone. This is the only extension in our 94-phone system where this issue is occurring. Any suggestions on how to fix this?
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Joined: Jul 2004
Posts: 345
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Joined: Jul 2004
Posts: 345 |
Sounds like it is set for forced ringing in system programming. You would need system admin access to change this
Scott
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Joined: Feb 2009
Posts: 11
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Joined: Feb 2009
Posts: 11 |
I have that access. I just need to know how to change the programming on that.
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Joined: Jan 2005
Posts: 15,402 Likes: 18
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,402 Likes: 18 |
Flash 50/51, page B, button 4 and then make the entry 0 or 2.
Ed Vaughn, MBSWWYPBX
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Joined: Feb 2009
Posts: 11
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Joined: Feb 2009
Posts: 11 |
That did the trick. Thanks, Ed.
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