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Joined: Jun 2004
Posts: 9
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OP
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Joined: Jun 2004
Posts: 9 |
Hello all,
Newbie here.
Can someone shed some light on/if the FMS(2) voice mail system supports Auto Attendant? We have a Elite 48 system R4.5. I have been asked if I can program it to answer and route incoming CO calls to the user station then to VM if no answer.
Thanks in advance
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Joined: Jul 2001
Posts: 1,985
Moderator-Mitel, NEC, Vodavi
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Moderator-Mitel, NEC, Vodavi
Joined: Jul 2001
Posts: 1,985 |
Yes, the 2 port can be used for an auto att.,but w/only 2 ports you might have an issue if you have a lot of incomming call traffic.
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Joined: Jun 2004
Posts: 9
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OP
Member
Joined: Jun 2004
Posts: 9 |
Thank you.
There are lots of options and I saw ref to VRS etc.... When I read on the FMS it has a feature AA but was not sure if I needed the VRS in addition to the FMS card.
Anyways, thanks for the VERY quick reply.
Regards
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Joined: Nov 2003
Posts: 1,313
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Member
Joined: Nov 2003
Posts: 1,313 |
you don't need the vrs.
but as the doc said it will only take 2 calls at any 1 time. be it outside calls, people checking their boxes, or a combo.
if you need a manual email me
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Joined: Mar 2003
Posts: 679
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Member
Joined: Mar 2003
Posts: 679 |
Hey chris you need to work on your profile, there is no way for any one to e-mail you.
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Joined: Nov 2003
Posts: 1,313
Member
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Member
Joined: Nov 2003
Posts: 1,313 |
bizarre.........my email is in there.
click on the bio button to view the email address.
never mind it showed up after i re-saved my profile. weird
[This message has been edited by chrislebeck (edited July 01, 2004).]
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