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Joined: Sep 2003
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Working on a DS1000. Does anyone know the feature code for adding a release key to a phone? I looked in the manual and couldn't find anything on it.

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Joined: Nov 2001
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The Release key is only a Soft key on the display phones, It cvan't be programmed onto a button.

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I noticed that. But the RLS soft key function is only there while dialing, then goes away when you are connected. Is there a way that I can have that as a permenant soft key?

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What sw ver do you have? On 3.21.00 the release soft key shows on every type of call itcm or co. If you have a 2-line display you may have to press the (more) soft key untill it shows up. this is not the case for super displays.

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I upgraded to 3.21 about a month ago. Tried it again...still nothing on CO calls, only on intercom.

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What exactly are you trying to acomplish?

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If you absolutely need to release the line you could enable and use "forced trunk disconnect" in class of services.


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