web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Jan 2005
Posts: 1
Member
Member
Offline
Joined: Jan 2005
Posts: 1
Hello all!

This is my 1st NEC ds2000 installation. I'm a Nortel/ Avaya guy, so this is giving me some grief.
The system consists of a digital station card, an analog station card, a pots line card, a T1 card and Intramail.

The customer has DID's for all incoming calls, be they for individual users on the digital sets or his incoming/ outgoing fax transmissions.

I have the software loaded on the laptop and I'm able to communicate with the system, however I made a wrong turn somewhere. At first, I had lines 9-12 working for outgoing calls, (I was working on fixing lines 1-8). Now, none of them work. The button for line # 9 blinks 3 times quickly and then pauses. The button for line # 10 is a solid or steady gren and the button for line # 11 is steady red. I tried putting the programming back the way I remembered, but I must have missed something. Any ideas?

All of the sets are 22 button display phones. There will be 4 fax machines on the analog card. I'd like to at least get the DID's working and have them able to call out today. I'm going bald working on this thing.

Thanks for any help!!

-->Greg

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Oct 2002
Posts: 597
Member
Member
Offline
Joined: Oct 2002
Posts: 597
If all incoming lines are DID it could be a little tricky! But don't worry i have an exact setup like this. First off you need to make sure s/w on ksu is 3.21.00 and vm is 1.20. Are lines 1-8 the trunk card or the t-1 card. You will need to setup loop keys for the did's and also call coverage keys for what every ring group you use for the main number that is DID also you would probably need to use park feature. If line 9-or 10 blinks sounds like its the lines from t-1. That is what will happen, you don't use line apperances for did's. I assume you understand did trunks .If you have the t-1 card to the right of the trunk card it would be lines 9-32. How many channels you using on the t-1. if you e-mail me direct i will be glad to help

[This message has been edited by clgjr (edited January 11, 2005).]


Moderated by  ttech 

Link Copied to Clipboard
Newest Topics
Inter-Tel Axxess - Change IP's?
by alphagsc - 05/14/25 08:18 PM
Identify a 1980's reception console
by Toner - 05/08/25 01:02 PM
outdial message notification cuts off
by Bellhanger - 05/05/25 10:05 AM
3515 vodavi phones.
by Gary S. - 05/01/25 12:26 PM
Forum Statistics
Forums84
Topics94,527
Posts640,018
Members49,852
Most Online5,661
May 23rd, 2018
Newest Members
Marcgyver, DEN2MM, ferhat_efe, utec, MoverDub
49,852 Registered Users
Top Posters(30 Days)
Toner 3
Who's Online Now
0 members (), 337 guests, and 61 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2025
Powered by UBB.threads™ PHP Forum Software 8.0.0