atcomsystems.ca/forum Forums TDM Business Telephone Systems NEC Telephones & Systems No dial tone on 8 Port Analog Card

I have our DB up and running OK now. I reinitialized the system to get a default DB and then used the import function in the Admin tool to import trunk, extension, speed, dial, voice mail, etc in from the old db. I did the imports in stages but all went smoothly.

Lesson learned; uh, don't trust the update utility?

This is the one thing about the way these systems program. The i-series was known for DB corruption at a drop of a pin. I have seen it as well in the Aspire series but not EVEN close to the i-series. The rule is backup often and don't overwrite the last few saves so you always have a good backup to go back to.

Good advice. How do you handle the situtation when the DB is corrupted during the upgrade process? I don't belive the Admin tool will import the older 3.10 DB we had archived.

On the ds1000 or 2000 I would not recommend importing an older version db than what your current system is. Everytime I upgrade the s/w level I default my system. These are small systems and do not take long to program. Usually I can do dtmf programming quicker than I get my laptop out and use the pc admin!