|
|
|
|
Joined: Apr 2004
Posts: 8
Member
|
|
Member
Joined: Apr 2004
Posts: 8 |
I have an extension on an IVS 1000 that has DDD in the display and cannot recieve a transfered call from another internal extension. Any help would be appreciated.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Feb 2005
Posts: 600 Likes: 4
Member
|
|
Member
Joined: Feb 2005
Posts: 600 Likes: 4 |
Can it recieve any calls rather than just transferred calls if not check if it is in do not disturb. You'll have to look up the codes in cmd200 A022 is set and A023 cancel. Or alternatively if you have a console, without selecting a loop key, dial in the extension number and the options should display along the bottom row of the display. If I remember corrrectly you press the key under DND then cancel then release but if you have a console user guide you should check that.
|
|
|
|
|
Joined: Apr 2004
Posts: 8
Member
|
|
Member
Joined: Apr 2004
Posts: 8 |
I checked the DND and it is not that, both codes were the standard *8 and #8 but i cant figure out what this DDD is. There is no console on site. thaks,Al
|
|
|
|
|
Joined: Mar 2005
Posts: 42
Member
|
|
Member
Joined: Mar 2005
Posts: 42 |
DDD indicates that the station is on a trunk call.
Check prime line for that phone.
DDD follows what the route is set to in 3500.
------------------
Hot Rod
Hot Rod
|
|
|
|
Forums84
Topics94,555
Posts640,126
Members49,862
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
63
guests, and
104
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
