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#227901 05/05/05 05:36 AM
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I am having trouble activating software on a IVS2. Install went ok (addind a 3rd PIM) hardware works too. I cannot activate the software through the NEC registration servers. I am using IPS registration wizard 1.0.0.8 with matworx 8. What seems to be happening is the new software loads ok then the laptop dials out to the registration server, connects for 2-3 minutes and then drops off. The program on the laptop still says registering software (I have let this sit overnight and still no change)not sure what the problem is. Do I need matworx 3.61?

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Are you using a laptop w/ a usb to serial converter to do this? I have had issues w/ that. I have to haul a PC w/ a real serial port to do registrations & upgrades now. Hope this helps.

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I am using an old IBM Thinkpad with integrated serial port and floppy drive (I also have a new HP with the usb/serial and usb/floppy) so far only the IBM will get the software loaded but not activated. Both laptops will communicate via matworx and I can download and upload backups. Just cannot get software registered.

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On the IVS2 you cannot use IPS Registration. You must use Matworx Studio 3.61 with SP4.



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Any idea on where to get matworx 3.61?

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<font face="Verdana, Arial" size="2">Originally posted by phoneguymk:
Any idea on where to get matworx 3.61?</font>
It is not available any longer From NTAC. You must find someone that has a copy. You also need an activation diskette.


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