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Joined: Feb 2006
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Is there a way to make a systemwide change to force DND to forward to Voice Mail? Currently, when a user sets DND it causes the extension to ring busy.
Many thanks!
Keith
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Joined: Apr 2005
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Are you using Intra mail?
We get old too soon, smart too late
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Joined: Sep 2004
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Just looked it up in that manual. It says no. It is a true DND key not a forward to VM key. If someone else has the answer to that I would love to hear it though because it WOULD be a nice feature enhancement.
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Joined: Apr 2005
Posts: 2,527 Likes: 4
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The DND button on the DS and the DXS with Intra mail forwards the calls to voice mail
We get old too soon, smart too late
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Joined: Sep 2004
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dans, that is a different system.
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Joined: Apr 2005
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I know but the same engineers design all three switches and I would think they design the newer Aspire to do this. I might be wrong, I'm just trying to open some eyes since I don't know this system. We are installing a IPK II tomorrow with Inmail, and since its using the same sofware as the Aspire and Inmail is the same as the Intra mail one of the first things I will try is the DND.
We get old too soon, smart too late
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Joined: Sep 2004
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They are the same but they aren't. It's weird but they don't program really the same. Th DS and DSX series are closer to the Onyx.
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Joined: Feb 2006
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Originally posted by dans:
Are you using Intra mail? I'm using using UltraMail.
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Joined: Mar 2003
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CT is right, even in the Aspire and the old I series the DND button is just what it says " Do Not Disturb", if you are using DID via PRI or Analog DID you can set 22-11-06 as the secondary target and then if the DND button is set it will go to V mail.
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Joined: Oct 2006
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What Tip&Ring said is correct. But the easy way out is just to give them a key that is a FWD to VMS key.
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