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#232845 01/18/07 05:40 AM
Joined: Jan 2007
Posts: 57
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Posts: 57
Questions 1:
How can you prevent the caller to go back to the main menu.

After you leave a message, VM goes through the following steps:

1. If you like to add to your message? Press 1
2. To listen to it? Press 2
3. To re-record it? Press the # key now
4. Otherwise I will make sure your message is delivered.
5. Thank you message has been sent.
6. If you would like further assistance. Press the # key now.
7. Thank you and Goodbay.

I would like to eliminate step 6. And have it go from Step 5 to Step 7. How can I do it?

Question 2:
Can I eliminate the dir listing assistance?


Electra Elite 48 with Elitemail FMS/VMS (2 Port).
SP013, Ver. 3.11
Atcom VoIP Phones
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#232846 01/18/07 07:49 AM
Joined: Jul 2005
Posts: 1,336
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For Step 6. Go to the mailbox and go to "After Message" and change from "Say-Bye" to "Hangup" This will also eliminate step 7 as well

Q2: When is this being played?? in the mailbox or from the AA??


Regards,

Paul W
Now back to a 0 day week. Love these 7 day weekends.
#232847 01/18/07 08:32 AM
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Posts: 57
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Quote
Originally posted by paulw:
For Step 6. Go to the mailbox and go to "After Message" and change from "Say-Bye" to "Hangup" This will also eliminate step 7 as well

Thanks

Quote
Originally posted by paulw:
Q2: When is. this being played?? in the mailbox or from the AA??
From AA.


Electra Elite 48 with Elitemail FMS/VMS (2 Port).
SP013, Ver. 3.11
#232848 01/18/07 12:21 PM
Joined: Jul 2005
Posts: 1,336
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If your using the default AA prompt set it will say "For directory assistance dial 411" or something like that. If that is the case just re-record the day prompt for the AA or create a new AA Tbox..


Regards,

Paul W
Now back to a 0 day week. Love these 7 day weekends.

Moderated by  ttech 

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