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Joined: Feb 2007
Posts: 18
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Joined: Feb 2007
Posts: 18 |
Currently I have a problem with a site that has BRI incoming lines. When any calls are placed on hold and not attended to after about 1 minute they are dropped. Happens from any extension and on any incoming line. I have looked in 20-31 but am having no joy fixing the problems. Any Ideas?? Thanks in advance. Scar. 
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Joined: Jan 2007
Posts: 345
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Welcome to the boar Scar.
We have several NEC people on the board but we will need to know a little more info.
What System are you working on? What version (prefferably)? What Cards are in the system sometimes helps.
All In One Communications Mustang, OK
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Joined: Feb 2007
Posts: 18
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Joined: Feb 2007
Posts: 18 |
Thanks for the intro. FYI Very new to installing NEC gear coming from another system background. Unfortunately training in my area is going through a period of change and so no training on NEC systems yet, basically learning by mistakes.  . Opps sorry. The system is an IPK II Fairly basic system, 1 x BRI card 4 x 8 channel digital card 1 x 4 channel analog card IPK II firmware is 1.01 and BRT card is 3.04 Thanks.
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Joined: Feb 2007
Posts: 11
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Joined: Feb 2007
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I would start by upgrading the cpu to 1.52 or higher, if there's a newer version. I haven't checked lately. 1.01 has DOZENS of bugs and "undocumented features".
I would also flash the DTI card to it's latest available revision. Also, I find the internal csu is not always the most reliable so I install an adtran and disable the onboard csu.
Try that and let me know how you make out. :thumb:
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Joined: Dec 2006
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 to the board, pbxtech!
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