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Joined: Feb 2007
Posts: 18
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Joined: Feb 2007
Posts: 18
Currently I have a problem with a site that has BRI incoming lines. When any calls are placed on hold and not attended to after about 1 minute they are dropped.
Happens from any extension and on any incoming line. I have looked in 20-31 but am having no joy fixing the problems.
Any Ideas??
Thanks in advance.

Scar. help

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Joined: Jan 2007
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Welcome to the boar Scar.

We have several NEC people on the board but we will need to know a little more info.

What System are you working on?
What version (prefferably)?
What Cards are in the system sometimes helps.


All In One Communications
Mustang, OK
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Thanks for the intro.
FYI
Very new to installing NEC gear coming from another system background. Unfortunately training in my area is going through a period of change and so no training on NEC systems yet, basically learning by mistakes. smile .

Opps sorry.
The system is an IPK II
Fairly basic system,
1 x BRI card
4 x 8 channel digital card
1 x 4 channel analog card

IPK II firmware is 1.01
and BRT card is 3.04

Thanks.

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I would start by upgrading the cpu to 1.52 or higher, if there's a newer version. I haven't checked lately. 1.01 has DOZENS of bugs and "undocumented features".

I would also flash the DTI card to it's latest available revision. Also, I find the internal csu is not always the most reliable so I install an adtran and disable the onboard csu.

Try that and let me know how you make out. :thumb:

Joined: Dec 2006
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welcome to the board, pbxtech!


Moderated by  ttech 

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