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Joined: Jan 2007
Posts: 13
Member
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Member
Joined: Jan 2007
Posts: 13 |
system : ipk 1
issue : I am doing an external call foward by dialing speaker + 41 + 9(trunk code)+ number
and when u call from Outside the extension who have the call foward, by being trasnfered by the voice mail, u hear the service provider (bell) saying please redial again and hang up
i programmed the call foward off premise + class of service but it doesnt work but it work by internal call
please?
MontrealTek, Telecommunication Technician
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Joined: Jul 2006
Posts: 731
Member
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Member
Joined: Jul 2006
Posts: 731 |
I would make sure trunk to trunk transfer is enabled 1st. Also, I don't use code 41, I use fearure, 60, 9 + the number, feature, to set, then feature, 69, to cancel.
By the way, what kind of voice mail system & what is the transfer type for your mailboxes? They should be set for release or, "un-supervised" transfer.
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