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Joined: Sep 2010
Posts: 4
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Joined: Sep 2010
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We have an NEC 192 system. I have no idea how this happened but I cannot gain access to an outside line from my terminal (everyone else's works fine). If I dial "9" the phone displays "ERROR". If I receive an incoming outside call I can't answer it (I pick up the handset and the phone displays "ERROR" and keeps ringing).

Internal calls are working fine.

I'm pretty good with the system but I inherited it so I'm no expert by any means. Any help would be greatly appreciated.

Thanks.

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Joined: Jul 2005
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Sounds like you have lost your trunk or CAP keys.. If you can access system programing with SAT /MAT you can compare it to another users fone otherwise you may need a visit from a friendly NEC tech.


Regards,

Paul W
Now back to a 0 day week. Love these 7 day weekends.
Joined: Sep 2010
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Thanks,

You gave me enough info to fix the problem. I had lost the CAP keys.

Joined: Apr 2007
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If you're in the Denver area and need phone work done look me up.

D


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