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Joined: Aug 2009
Posts: 2
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Member
Joined: Aug 2009
Posts: 2 |
I have an Elite V6.0 customer that was able to transfer a conference call from a digital phone to a polycom. I have tried every way to make this work but the girl that had the instructions left the company and told no one how she did it. I'm able to make 1 outbound call and flash over to an internal call but can't make dual outbound due to software restrictions. Please help!
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Joined: Aug 2005
Posts: 2,125
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Member
Joined: Aug 2005
Posts: 2,125 |
Okay, so someone was able to make a three-way conference from this phone but now you can't? Software should not be a limit, then. 3-way is either allowed or not allowed by Class of service or by system. Same COS should have same rights.
Try doing this:
Place first call.
Press "CONF." You should hear dial tone.
Place the second call.
Press "CONF."
You should be in a 3-way conference.
You may have to make the calls from the Polycom.
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